• User Agreement

Terms & Conditions of Use

 

Welcome to www.hptcartridge.com, the official online store of Hightech Print Technology (a unit of R M Trading – GSTIN: 24JPUPM6291D1ZA). By accessing this website, placing an order, or interacting with our services, you agree to comply with and be bound by the terms outlined below.

These terms apply to all visitors, customers, and business users of our platform.

  • Product & Pricing Policy

Availability, Accuracy & Changes

 

  • All product descriptions, images, and specifications are for reference only. While we strive for accuracy, minor variations may occur.

  • Prices are listed in Indian Rupees (₹) and include applicable taxes unless otherwise stated.

  • Product availability is subject to stock. We reserve the right to cancel orders due to unavailability or pricing errors.

  • We may update prices, offers, or inventory at any time without prior notice.

  • Orders & Payments

How Transactions Work

 

  • Orders placed through the website are confirmed only after successful payment via Razorpay.

  • In case of payment failure or gateway timeout, you may retry or contact support.

  • We reserve the right to cancel any suspicious or bulk orders that appear fraudulent or violate our policies.

  • Shipping & Delivery

Dispatch, Delays & Liability

  • Orders are processed and shipped within 1–2 business days of successful payment.

  • Delivery timelines (3–7 business days) may vary depending on the customer’s location.

  • We are not responsible for delays caused by courier partners, natural calamities, or other events beyond our control.

  • Ownership of goods transfers to the customer upon successful delivery.

  • Returns & Cancellations

What You Need to Know

 

  • Returns are accepted within 7 days under our Return & Refund Policy terms.

  • Cancellations are allowed only before dispatch. After shipping, the return process must be followed.

  • Refunds will be processed only after verification of the returned goods and may take up to 10 business days.

  • User Account & Security

Responsibilities of Registered Users

 

  • Customers are responsible for maintaining the confidentiality of their login credentials.

  • You agree not to misuse the website for illegal activities, including unauthorized transactions, spamming, or hacking.

  • Legal Compliance

Governing Law & Jurisdiction

 

  • All transactions are subject to Indian laws.

  • Any disputes will be handled under the jurisdiction of courts in Bhachau, Gujarat.

  • Modifications to Terms

Updates & Notifications

 

We may update these terms periodically to reflect business, legal, or technological changes. Continued use of our site after such updates implies acceptance of the revised terms.